The Top Ten Things I Dislike About Telecom

10) Sales representatives will not support my needs post sale

9) I do not have a representative that is dedicated to my account

8) I hate having to wait on a customer service line and then getting poor service

7) Calling a Telecom company and being transferred from one department to another is frustrating.

6) The bill is always wrong and no one ever fixes it

5) I pay for Sales Tax even though I am tax exempt.

4) My Sales representative is always changing

3) The bill is so confusing it is impossible to tell if I am being invoiced correctly

2) Getting credits posted to my account is next to impossible and very time consuming

1) I do not get the sense that my best interest is being taken into consideration when dealing with the Telecom providers. I want a company that is my ally in dealing with these companies, not an employee trying to “sell” me what makes him/her the most commission.