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Consulting and
Auditing Services
Clients benefit from an ongoing management program that provides tailored telecommunications quality control, informational updates, and scheduled monitoring to determine that the most attractive blend of services and pricing are being offered.
Fees for these services are contingent upon connecTel reducing your telecommunications costs. Compared to what it would cost to provide these services with in-house staff our program can provide huge benefits with no risk to you.
In addition to cost savings, clients benefit from monthly analysis. The monitoring done by our experienced staff enables us to provide evaluations and recommendations as dictated by changing market conditions or usage patterns.
The telecommunications industry carries a well-deserved reputation for poor customer service and billing errors – even from the most reputable carriers. Our consultants enable you to “level the playing field.” When our monthly audit reveals billing errors, we pursue the credits. Additional support includes:
- Review the myriad of governmental charges on bills for accuracy.
- Communicate with your phone equipment vendor to coordinate proper utilization of your system.
- Verify tax exemption certificates with all carriers.
- Identify potential areas of telephone abuse.
- Interact with carriers on your behalf regarding service-related issues.
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WIRELESS OPTIMIZATION
If you've been looking for ways to lower your wireless costs, connecTel Inc. offers our no-obligation Wireless Optimization service.
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ACCOUNT MANAGEMENT
Whether you are a single location business that's just looking to spend more time focusing on your clients
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LANDLINE
In addition to cost savings, clients can benefit from monthly analysis.
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